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TutorialsJanuary 7, 20262 min read

How to Track Brand Mentions Across Social Platforms

How to Track Brand Mentions Across Social Platforms

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Content Overview (~2,100 words):

  1. Hook: Opens with a compelling scenario about competitors controlling the narrative while you're unaware

  2. Introduction: Frames brand monitoring as essential for startups to enterprises, covering the challenge of multi-platform tracking at scale

  3. Defining What to Track: Covers direct mentions (brand name, misspellings, abbreviations), indirect mentions (competitor comparisons, category discussions), key personnel, and campaign terms

  4. Building Your Query Strategy: Explains boolean logic (AND, OR, NOT, quotes, parentheses) with practical query examples for different scenarios

  5. Cross-Platform Considerations: Compares Twitter/X and Instagram characteristics, plus strategies for managing multi-platform data

  6. How Xpoz Addresses This: Natural integration of Xpoz tools:

    • getTwitterPostsByKeywords / getInstagramPostsByKeywords for keyword search
    • getTwitterPostsByAuthor / getInstagramPostsByUser for author analysis
    • countTweets for volume tracking
    • getTwitterPostComments / getInstagramCommentsByPostId for engagement analysis
    • getTwitterUsersByKeywords / getInstagramUsersByKeywords for user discovery
    • CSV export functionality
  7. Building a Brand Monitoring Workflow: Daily scans, weekly deep dives, campaign monitoring, escalation triggers

  8. Practical Examples: Product launch tracking, competitive intelligence, crisis detection

  9. Key Takeaways: Six actionable bullets

  10. Conclusion: Emphasizes ongoing practice and the cost of not monitoring

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