Turn Social Bug Reports into Jira Tickets Automatically
Build an automated pipeline that captures bug reports from social media and creates tracking tickets.
The Problem
Users report bugs on Twitter before they open support tickets. These reports often get lost.
Bug reports scattered across social platforms
Support team misses user-reported issues
Duplicate bug hunting wastes engineering time
No connection between social feedback and issue trackers
Support tools don't integrate with social media. Bug reports on Twitter/Reddit exist in a different universe from your Jira board.
The Agentic Workflow
SENSOR (XPOZ)
XPOZ monitors for bug reports, error messages, and support requests
BRAIN (Claude)
Claude extracts issue details, deduplicates, and formats for ticketing
ACTOR (Execute)
Creates Jira/Linear tickets with full context from social posts
Example Queries
Simply ask Claude in natural language. Here are some examples:
Why XPOZ
No Platform API Keys Needed
Access Twitter, Instagram, TikTok, and Reddit data without obtaining API keys from each platform.
Natural Language Queries
Ask questions in plain English instead of writing complex API calls.
Unified Multi-Platform Access
One tool to query all major social platforms simultaneously.
Generous Usage Limits
Free tier includes 100K results/month. Pro plans scale to 10M+.
Frequently Asked Questions
Claude can analyze issue descriptions to identify duplicates and link them to existing tickets.
You can integrate with Jira, Linear, GitHub Issues, or any system via API using Claude's tool use capabilities.
Yes, you can set up automated acknowledgment responses and link users to ticket status updates.
Ready to Build Your Bug-to-Ticket Pipeline?
Get started with 100,000 free results per month. No credit card required.